Video Transcription
No, I actually visited the site, and I've actually watched both of these lovely ladies in action.
Wow, yeah, that's good. They are basically on their last day of Phase 2, so they should know pretty much how to speak respectfully.
We can't cover how everybody wants to be addressed or anything, but they should be able to speak respectfully.
They should open with your name. They should know a little bit of the difference between formal and informal.
Torner has an advantage over Phoenix because we've been keeping her on good, tight voice control ever since day one.